Terms & Conditions
Rosenberger Site Solutions, LLC ("RSS")
"Terms and Conditions of Purchase"
P.O. Box 4268, Lake Charles, Louisiana 70606-4268
Phone: (337)-598-5250 Fax: (337)-598-5290
"Terms and Conditions of Purchase"
P.O. Box 4268, Lake Charles, Louisiana 70606-4268
Phone: (337)-598-5250 Fax: (337)-598-5290
RSS strives to provide first class customer service to purchasers of our products and services. Whether products are ordered on line or in person we work with our Customers to meet their commitments and to complete the transaction as quickly as possible. Our goal is to provide complete customer satisfaction.
Prices and Shipping: Orders are shipped at the lower of current or quoted prices. RSS reserves the right to correct any typographical errors in its catalog or on RSS's web site, located at https://www.rosenbergeronline.us/. RSS further reserves the right to accept or reject an order at its discretion. RSS shall make all Products available to Customer's authorized transportation carrier if specified in the Order. If a transportation carrier is not specified in the Order, RSS will ship the Products using a carrier of its choice. RSS will use commercially reasonable efforts to secure delivery of the Product on or before the date or dates set forth on the accepted Order. Unless otherwise expressly specified in the Order for all domestic shipments, within the United States of America, Customer shall pay the shipping charges, and accept the risk of loss from RSS's location(s) (defined as "FOB Origin"). All claims for loss and damage shall be filed and processed by the Customer with the transportation carrier upon receipt of the Products at the designated site. Title to and risk of loss and damage to the Products shall pass to Customer immediately upon delivery of the Products either to a common carrier, or to an employee or other agent of Customer, at Supplier's facility.
Payment Terms/Credit: Except as otherwise provided in a specific accepted order, all payments will be due within thirty (30) days after invoice date. Any amounts not paid when due shall thereafter bear interest until paid at the lesser of (i) one point five percent (1.5%) per month, or (ii) the maximum rate allowed by applicable law. Should Purchaser dispute the invoice or portion thereof, Purchaser shall be obligated to pay all undisputed amounts within the thirty (30) day payment period. Purchaser agrees to pay RSS all cost of collections including but not limited to reasonable attorney's fees, collection fees and court costs incurred by RSS to collect properly due payments. Customer shall pay all sales, use, property, excise or other federal, state and local taxes (other than those taxes based on RSS's net income) based on the Product provided under any accepted Order. Credit limits shall be determined and modified at the sole discretion of RSS. In the event that Customer is delinquent in payment, RSS may suspend any shipment or delivery or refuse to perform any work until all past due amounts, including finance charges, have been paid in full.
Warranties: RSS DOES NOT WARRANT THAT ANY INFORMATION, COMPUTER PROGRAM, RSS'S EFFORTS OR ANY PRODUCTS OR SERVICES PROVIDED BY RSS WILL FULFILL ANY OF CUSTOMER'S PARTICULAR PURPOSES OR NEEDS, NOR DOES RSS WARRANT THAT THE OPERATION OF THE PRODUCTS WILL BE UNINTERRUPTED OR ERROR-FREE. NO WARRANTIES OR REPRESENTATIONS, EXPRESSED OR IMPLIED, ARE MADE BY RSS TO CUSTOMER, INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, WHICH ARE SPECIFICALLY EXCLUDED.
Limitation of Liability: IN NO EVENT SHALL RSS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, PUNITIVE OR EXEMPLARY DAMAGES OR LOSSES, INCLUDING LOSS OF USE, LOSS OF OR DAMAGE TO RECORDS OR DATA, COST OF PROCUREMENT OF SUBSTITUTE GOODS, SERVICES OR TECHNOLOGY, REVENUE AND/OR PROFITS, SUSTAINED OR INCURRED REGARDLESS OF THE FORM OF ACTION, WHETHER IN CONTRACT, TORT OR OTHERWISE, INCLUDING NEGLIGENCE, STRICT LIABILITY, INDEMNITY OR OTHERWISE, AND WHETHER OR NOT SUCH DAMAGES WERE FORESEEN OR UNFORESEEN AND REGARDLESS OF WHETHER SUCH PARTY HAD RECEIVED NOTICE OR HAD BEEN ADVISED, OR KNEW OR SHOULD HAVE KNOWN, OF THE POSSIBILITY OF SUCH DAMAGES OR LOSSES.
Returns: . Customer may submit a request for return of Product(s) once Product(s) have been delivered to a common carrier, or to an employee or other agent of Customer, to the RSS facility within seven (7) days after receipt or if the Product becomes inoperative during the warranty period for such Product. All requests by Customer to return Products within that period must be submitted in writing to RSS utilizing the RSS Material Return Authorization Form ("RMA"). RSS shall, at its sole option, either accept or reject the Customer's return of Products. All returned defective Products must be in the original packaging, unless the Product packaging was damaged and cannot be used to return such Products to RSS. Products authorized to be returned without a defect must be unopened and in original packages and may be (at RSS's sole discretion) subject to a restocking fee as further identified in the RSS Terms and Conditions of Purchase (which is available on the RSS web site at https://www.rosenbergeronline.us/ or a copy may be requested in writing at the address on this page).
Orders: By placing an order with RSS through our online catalog you agree to these Terms and Conditions with regard to all orders placed on RSS. No modification of these Terms and Conditions are binding on RSS without its expressly written approval. The Laws of the State of Louisiana apply to all orders placed with RSS.